LifeArt Vision provides a 365-day warranty starting from the day you receive your glasses. This warranty ensures coverage for any clear defects in materials or workmanship, including issues with frames, lenses, or other manufacturing-related flaws.

Please Note: This warranty does not cover damage resulting from accidents, negligence, or improper care, such as:

• Dropping or mishandling the glasses.
• Exposure to extreme conditions (e.g., heat or chemicals).
• Normal wear and tear beyond the warranty period.

We are committed to delivering quality eyewear and will repair or replace eligible items free of charge under this warranty.

To make a warranty claim, follow these simple steps:

1. Contact our support team via email or live chat.
2. Provide proof of purchase and photos of the issue.
3. Our team will review your claim and guide you on the next steps, including repair or replacement.

Yes! If you’re not satisfied with your glasses, you can return or exchange them within 14 days of receiving your order. Glasses must be in their original condition and packaging.

To initiate a return:

1. Contact our customer service team within 14 days of delivery.
2. Choose whether you’d like a refund or an exchange.
3. Ship the glasses back to us in their original condition.

Once we receive your glasses, we’ll process your request promptly.

If your prescription doesn’t feel right, reach out to us immediately. We’ll work with you to review the issue and adjust your lenses if necessary to ensure they meet your prescription accurately.

Warranty claims and returns are typically processed within 5–7 business days of receiving your glasses. Refunds may take an additional 3–5 business days to appear on your original payment method.

If the issue falls under our warranty coverage, repairs or replacements are free. For issues outside warranty coverage, our team can provide repair or replacement options at a reasonable cost.

Our Vision Guarantee does not include free updates for prescription changes. However, we can guide you through ordering replacement lenses at an affordable cost if your prescription changes.

Our friendly customer service team is here to help! You can reach us via:

• Email: service@lifeartvision.com
• Phone: +(949) 873-0368
• Live Chat: Available on our website during business hours.