Free standard shipping and returns on all orders


What is your return policy?

If you are not 100% satisfied, you can exchange or return your items for free within 14 days from shipping. However, you can only exchange for free once.
We provide a 12-month warranty for all our products. The warranty includes, only when it is due to our quality problems, particular eyewear part replacement, lenses replacement, return, and exchange. Please note that customers will be responsible for the shipping cost after 14 days. Extra charges may apply if you place new orders. For more details, please contact our customer service representative for professional help.

To complete your return, we require your order number and member ID .

To return your product, you should mail your product to: J&S Sincere Company(Customer Return), 33 Hammond Unit 210, Irvine CA 92618.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

What is your refund policy?

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Do you have a warranty?

If you feel there is a manufacturing error, return the glasses for inspection within the 30-day warranty period. If our inspection shows the glasses were made incorrectly, we will remake them for you at no charge. Defects in the anti-reflective (AR) coating and photochromic films are warrantied for one (1) year from the date of receipt. This warranty does not cover normal wear and tear to the frames, lenses, or coatings.

I want to return my glasses. How do I get an RA number?

If you need to return an item, follow the simple steps below:

Call, chat, or email us within thirty (30) days of receiving the item to get your return authorization (RA) number.

These items must be included in package:

  1. The eyeglasses, and any accessories, in the hard plastic case that contained the glasses.
  2. A note with the RA# and a brief description of the issue that caused you to return the glasses.
  3. A copy of the prescription that the eye dr. provided, so we can inspect the glasses and determine if they were made according to the prescription.

Returns should be sent to the address provided with your RA number. To receive a replacement order, glasses must be returned in their entirety (frames, lenses, eyeglass case, etc.)

You must pay the shipping fee to mail the glasses to us. If the glasses are found to have a manufacturing defect, we will refund $2.50 of your shipping fee.

I sent my glasses back. What is next?

If you sent them back for inspection, we will inspect them and email you the inspection results. If you sent them back for refund or store credit, we will email you when we have processed the refund or the credit.

Can I exchange the items received?

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at and send your item to:

Sincere Company(Customer Return) 
33 Hammond Unit 210, Irvine, CA 92618



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Check out these collections.

Trusted with 6000+ reviews Lifeart Amazon Store, see what they said about our glasses.

“The Bee’s Knees”
“Fabulous quality, lightweight, adorable. All around great glasses for those who have to have a lot of screen time! Came in a hardy little case with a cute bag, tiny screwdrivers, optional nose cushions, and the blue light tester which is really cool. There’s occasionally a barely baaarely noticeable warm tint, but only if you look for it. I haven’t worn them long enough to notice long term effects such as change in sleeping, but so far so good! :)”
Amazon store review link:
 "Better than my $350 Ray ban and Vogue frames!"
"WOW! I was skeptical at first for a price under $30. The packaging was nice, came with a case, cloth, blue light, blue light card, and tool for glasses. I tried them on and immediately didn’t even feel them there. Now, mind you they are $20 glasses so the feel is on the “lighter” side so be careful with them. I tested the kit and it worked, no blue light through them. I ALSO tested my Vogue glasses and Ray Ban prescription glasses that I spent an extra $100 plus to have the “anti blue light”. The blue light still got through! They only “partially” protected my eyes where as Life Arts FULLY blocked out the blue light. If Life Art makes prescription I would buy these over my name brand ones which don’t even block out all of the blue light. Why would I pay extra for something only “half” prescribed. I have attached photos which show the difference. Photo one is Life Arts glasses where you can see no blue light, photo two is my Vogue glasses, and photo three my Ray Bans, where you can see the blue showing through both of them. I highly recommend and they are super cute and stylish too!"

Amazon store review Link:


“I often read the reviews before buying things on amazon so I make sure I leave honest reviews to help out others who are looking around.This is amazing! I am constantly in front of a computer at work or my phone and at college my iPad and I need something to protect my eyes. My eyes start to hurt and get dry if I spend too much time looking at screens. These glasses have honestly helped me so much. They are super cute and sturdy and do the job.”

“love these glasses!”

“i work in front of a computer all day long (10+ hour days), and i was noticing headaches and "eye heaviness" at the end of my shifts. plus, all of the blue led lights were killing me on my drive home. enter these glasses and those issues have been noticeably reduced. i did a lot of research before deciding on these glasses and i'm happy that i did! the large frame leads to a very cute look and i'm really happy on that end. i have to note that i have a pretty round face and big eyes so i think they work really well with my face. they are definitely oversized. but i get a lot of compliments and if you have a similar face shape they will probably work great for you! i am very pleased with the glasses and for the price you really can't beat them.”

Amazon store review link:

“Affordable and Effective!”

“Between cashiering full-time and enjoying video games/digital art at home, I'm staring at a screen for most of my day. I used to get headaches and feel low-energy after getting home from work, but never associated it with eye strain until a coworker mentioned how well her pair of blue-light glasses was helping her.These frames come in a small variety of styles, and are all really cute! Mine came in great condition, with a lens wipe, a blue-light test to make sure they worked properly, a case, and a small tool kit. I can absolutely feel the difference it's making for my vision, as headaches and eye strain have been reduced dramatically. They also create a blue tinge in the reflections others see, which just looks neat, haha~For such a great price, I highly recommend these to anyone who spends a fair amount of time on their screen! Absolutely well worth it~”

“Stylish Headache Helper!”
“I really like these! They look super cute, and they have helped my headaches. I sit in front of a computer 40 hours a week, so these come very in handy! The only thing I don’t like is that they aren’t very smudge proof like a normal pair of prescription glasses. These are my first pair of non-prescription glasses, so that may be the case for all cheaper lenses.”
“Worth every cent!”

“I am loving these glasses! I work two jobs -- one as a bank teller, and one as a television captioner. Both of those, obviously, require constantly staring at a computer screen. I wear contacts on a regular basis and the strain of my eyes was causing some notable discomfort. These glasses are helping so much! They even came with a blue light blocking test to PROVE how much more protected my eyes are now. They're very comfortable and the style is great -- I definitely feel good in them!”

Amazon store review link:

“Sturdy, stylish, quality blue light blockers. Rivals high-end brands of frames”
“Sturdy and stylish. The amber color in the tortoise pattern has an intense contrast that make the frames look high-end. As you can see on the lens reflection, they are blocking out the blue light and making the reflection of my phone screen green.
I have a pair of Burberry/Luxotica glasses that these glasses rival in terms of look and quality.
It's been a week of wearing them and I have gone from applying Maximum Strength Clear Eyes eyedrops three times per day to just once in the morning after waking up (if I even need to).
It has relieved my computer eye strain significantly. I work behind a desktop computer Monday-Friday 8-5 so I have relied so much on eyedrops for years to relieve my computer eye strain.
And just for objectivity in my review, I have also enabled blue-light blocking settings on my phone, laptop and work desktop. That may also be helping me in itself”

Amazon store review link:

“Video review: Wow, these actually work.”
“Video review:
- I really wasn't sure, but I did the blue light test and I'm surprised these actually work very well.
- Comfy, don't slip
- Stylish
- Comes with a bunch of goodies (e.g. micro fiber cloth, case, etc)
- My wife want to wear them because they look so good on her.
5/5 stars. Hope this helps!”

Amazon store review link:

“Pretty nice!”
“I was just expecting the glasses with maybe a cheap case. Wrong! It came in a nice sturdy case inside an American flag cloth bag. It also came with a blue light and test strip so you can test the lenses and see they block the blue light. It also came with nose pads you can stick on if you need and a small screwdriver. Very impressed so far.”

Amazon store review link: