Free standard shipping and returns on all orders

TERMS & CONDITIONS

What is your return policy?

If you are not 100% satisfied, you can exchange or return your items for free within 14 days from shipping. However, you can only exchange for free once.
We provide a 12-month warranty for all our products. The warranty includes, only when it is due to our quality problems, particular eyewear part replacement, lenses replacement, return, and exchange. Please note that customers will be responsible for the shipping cost after 14 days. Extra charges may apply if you place new orders. For more details, please contact our customer service representative for professional help.

To complete your return, we require your order number and member ID .

To return your product, you should mail your product to: J&S Sincere Company(Customer Return), 33 Hammond Unit 210, Irvine CA 92618.


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

What is your refund policy?

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Do you have a warranty?

If you feel there is a manufacturing error, return the glasses for inspection within the 30-day warranty period. If our inspection shows the glasses were made incorrectly, we will remake them for you at no charge. Defects in the anti-reflective (AR) coating and photochromic films are warrantied for one (1) year from the date of receipt. This warranty does not cover normal wear and tear to the frames, lenses, or coatings.

I want to return my glasses. How do I get an RA number?

If you need to return an item, follow the simple steps below:

Call, chat, or email us within thirty (30) days of receiving the item to get your return authorization (RA) number.

These items must be included in package:

  1. The eyeglasses, and any accessories, in the hard plastic case that contained the glasses.
  2. A note with the RA# and a brief description of the issue that caused you to return the glasses.
  3. A copy of the prescription that the eye dr. provided, so we can inspect the glasses and determine if they were made according to the prescription.

Returns should be sent to the address provided with your RA number. To receive a replacement order, glasses must be returned in their entirety (frames, lenses, eyeglass case, etc.)

You must pay the shipping fee to mail the glasses to us. If the glasses are found to have a manufacturing defect, we will refund $2.50 of your shipping fee.

I sent my glasses back. What is next?

If you sent them back for inspection, we will inspect them and email you the inspection results. If you sent them back for refund or store credit, we will email you when we have processed the refund or the credit.

Can I exchange the items received?

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at service@lifeartglasses.com and send your item to:

Sincere Company(Customer Return) 
33 Hammond Unit 210, Irvine, CA 92618


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What are Progressive Lenses? - LifeArtVision

What are Progressive Lenses?

Choosing the correct lenses can significantly impact your daily comfort and long-term eye health. For instance, lenses with anti-reflective coatings can reduce glare and fatigue caused by screens and bright lights, while blue light blocking lenses can help alleviate digital eye-strain, a common issue in our tech-centric lives.

By choosing lenses that cater to your specific needs -- whether it's prescriptive correction, protection from harmful UV rays, or reducing visual discomfort -- you are taking a critical measure to safeguard your vision and maintain a higher quality of life.

One way to achieve this is to utilize progressive lenses in your glasses.

Progressive lenses, often known as no-line bifocals or multi-focal lenses, offer a modern solution for clear vision at every distance. These lenses are engineered to deliver a seamless progression of prescription strengths -- providing a smooth transition from near to far vision without the need for multiple pairs of glasses or the visible lines found in traditional bifocals.

 

How Do Progressive Lenses Work?

The effectiveness of progressive lenses comes from their innovative design, which includes three main zones:

Distance Vision: Located at the top of the lens, this area is perfect for activities like driving or hiking.

Intermediate Vision: Found in the middle section of the lens, this zone is ideal for tasks such as computer work or cooking.

Near Vision: Positioned at the bottom of the lens, this area is designed for close-up tasks like reading a book or looking at fine print.

By blending these three zones smoothly, progressive lenses allow wearers to shift their gaze naturally without experiencing the visual jumps associated with traditional bifocals or trifocals. This means you can see clearly up close, at arm’s length, and far away, all through one pair of glasses. Unlike traditional bifocals or trifocals, which have distinct lines separating different prescription strengths, progressive lenses feature a gradual change in lens power from top to bottom. This feature makes progressive lenses especially useful for individuals who need clear vision at various distances throughout their day.

 

What Are the Advantages of Progressive Lenses?

Natural Vision: Progressive lenses mimic natural vision by allowing wearers to adjust their focus seamlessly according to their visual needs.

Convenience and Cost Savings: Instead of switching between different pairs of glasses for various tasks, you can use a single pair of progressive lenses for all your vision needs -- and save money in the process.

Cosmetic Appeal: With no visible lines or segmented structure, progressive lenses offer a more youthful and aesthetically pleasing look compared to bifocals or trifocals.

In summary, progressive lenses represent a major advancement in eyewear technology, providing a smooth and effective solution for clear vision at all distances. Whether you’re commuting, working on a computer, or enjoying a good book, progressive lenses can enhance your visual experience while maintaining their stylish appeal. Experience the clarity and comfort of progressive lenses and see the world with newfound precision and ease.

 

These materials are being issued with the understanding that J&S Sincere Vision Inc., and all of its brands, partners, and affiliates, is not engaged in rendering legal, medical, or other professional services and is providing these for informational purposes only. If legal or medical expert assistance is required, the services of a competent legal or medical professional should be sought.



Image Credit: Cleveland Clinic
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