Free standard shipping and returns on all orders


What is your return policy?

If you are not 100% satisfied, you can exchange or return your items for free within 14 days from shipping. However, you can only exchange for free once.
We provide a 12-month warranty for all our products. The warranty includes, only when it is due to our quality problems, particular eyewear part replacement, lenses replacement, return, and exchange. Please note that customers will be responsible for the shipping cost after 14 days. Extra charges may apply if you place new orders. For more details, please contact our customer service representative for professional help.

To complete your return, we require your order number and member ID .

To return your product, you should mail your product to: J&S Sincere Company(Customer Return), 33 Hammond Unit 210, Irvine CA 92618.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

What is your refund policy?

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Do you have a warranty?

If you feel there is a manufacturing error, return the glasses for inspection within the 30-day warranty period. If our inspection shows the glasses were made incorrectly, we will remake them for you at no charge. Defects in the anti-reflective (AR) coating and photochromic films are warrantied for one (1) year from the date of receipt. This warranty does not cover normal wear and tear to the frames, lenses, or coatings.

I want to return my glasses. How do I get an RA number?

If you need to return an item, follow the simple steps below:

Call, chat, or email us within thirty (30) days of receiving the item to get your return authorization (RA) number.

These items must be included in package:

  1. The eyeglasses, and any accessories, in the hard plastic case that contained the glasses.
  2. A note with the RA# and a brief description of the issue that caused you to return the glasses.
  3. A copy of the prescription that the eye dr. provided, so we can inspect the glasses and determine if they were made according to the prescription.

Returns should be sent to the address provided with your RA number. To receive a replacement order, glasses must be returned in their entirety (frames, lenses, eyeglass case, etc.)

You must pay the shipping fee to mail the glasses to us. If the glasses are found to have a manufacturing defect, we will refund $2.50 of your shipping fee.

I sent my glasses back. What is next?

If you sent them back for inspection, we will inspect them and email you the inspection results. If you sent them back for refund or store credit, we will email you when we have processed the refund or the credit.

Can I exchange the items received?

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at and send your item to:

Sincere Company(Customer Return) 
33 Hammond Unit 210, Irvine, CA 92618



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Cutting Out the Middleman: Why LifeArt Vision Does It Best - LifeArtVision

Cutting Out the Middleman: Why LifeArt Vision Does It Best

LifeArt Vision believe in maintaining complete control over every aspect of our eyewear, from inception to your doorstep. Unlike many other brands, we've eliminated the middleman entirely. This direct approach not only ensures that we can bring you the highest quality products, but it also allows us to offer them at unparalleled prices.

All eyewear is designed by our own team. With their professionalism and rich experience, our glasses can be made with durability and rarity. You won’t find our styles anywhere else! Experienced and Professional Experts Experts aim to take great care of your beautiful eyes! All technicians are professionally trained to produce high-end eyewear. They are passionate and willing to provide our customers with their best crafts. High-Tech and Environmentally Friendly With the best eyewear technology,

By operating online, we cut out unnecessary costs that traditional brick-and-mortar stores pass on to their customers. This means you get access to a vast selection of eyewear options, all at a fraction of the price you'd find elsewhere.

Free Hi-Index Lenses and More

With every frame purchase, we include FREE 1.61 index single vision lenses. These lenses are not only thin but also cater to the majority of prescription needs. As part of our commitment to quality, all lenses come with anti-reflective, scratch-resistant, and UV coatings at no extra charge.

We understand that individual needs vary, which is why we offer additional options such as bifocal lenses, progressive lenses, and blue light protection. Our goal is to ensure that every pair of glasses meets your unique requirements, enhancing both your vision and style effortlessly.

LifeArt Vision dedicated to providing you with the best eyewear experience possible. By managing every step of the process and offering exceptional value, we aim to exceed your expectations with every pair of glasses you purchase.

LifeArt Vision aims to make the best frames and lenses. Our eyewear is lighter, thinner and much less obstructive compared to similar brands. Customers Come First Our support team is friendly and professional. We value opinions, and we hope all of our customers enjoy their experience with LifeArt Vision. We provide customer service through the following methods: Email, phone and LiveChat. We will always take care of your questions, comments and suggestions in a timely manner. If you have any questions at all while shopping online for glasses, don’t hesitate to get in touch! We are happy to help you shop for the perfect eyewear. Easy to Purchase Wherever you are, as long as you have your phone, tablet or computer, you can easily shop at LifeArt Vision and enjoy our fantastic services.

Just a few clicks away, our online business has made purchasing eyewear easy and safe. Quality Guarantee If you are not 100% satisfied with our products or services, you will be able to get your money back. We offer the following to help ensure you are happy with your purchase: Free shipping for US addresses 14-day return policy.

Quality and Confidence

We stand behind every pair of glasses we sell. If for any reason you're not completely satisfied with your purchase, we offer a comprehensive satisfaction guarantee:

  • Free shipping for US addresses
  • A 14-day return policy

Your satisfaction is our priority, and we're committed to ensuring you're happy with both our products and our service.

Join the LifeArt Vision Experience

Discover eyewear that combines unparalleled quality, unique design, and exceptional value—all with the convenience of shopping online. Your perfect pair of glasses is just a click away. Visit us now and let us help you find eyewear that not only meets but exceeds your expectations.

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