Free standard shipping and returns on all orders

TERMS & CONDITIONS

What is your return policy?

If you are not 100% satisfied, you can exchange or return your items for free within 14 days from shipping. However, you can only exchange for free once.
We provide a 12-month warranty for all our products. The warranty includes, only when it is due to our quality problems, particular eyewear part replacement, lenses replacement, return, and exchange. Please note that customers will be responsible for the shipping cost after 14 days. Extra charges may apply if you place new orders. For more details, please contact our customer service representative for professional help.

To complete your return, we require your order number and member ID .

To return your product, you should mail your product to: J&S Sincere Company(Customer Return), 33 Hammond Unit 210, Irvine CA 92618.


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

What is your refund policy?

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Do you have a warranty?

If you feel there is a manufacturing error, return the glasses for inspection within the 30-day warranty period. If our inspection shows the glasses were made incorrectly, we will remake them for you at no charge. Defects in the anti-reflective (AR) coating and photochromic films are warrantied for one (1) year from the date of receipt. This warranty does not cover normal wear and tear to the frames, lenses, or coatings.

I want to return my glasses. How do I get an RA number?

If you need to return an item, follow the simple steps below:

Call, chat, or email us within thirty (30) days of receiving the item to get your return authorization (RA) number.

These items must be included in package:

  1. The eyeglasses, and any accessories, in the hard plastic case that contained the glasses.
  2. A note with the RA# and a brief description of the issue that caused you to return the glasses.
  3. A copy of the prescription that the eye dr. provided, so we can inspect the glasses and determine if they were made according to the prescription.

Returns should be sent to the address provided with your RA number. To receive a replacement order, glasses must be returned in their entirety (frames, lenses, eyeglass case, etc.)

You must pay the shipping fee to mail the glasses to us. If the glasses are found to have a manufacturing defect, we will refund $2.50 of your shipping fee.

I sent my glasses back. What is next?

If you sent them back for inspection, we will inspect them and email you the inspection results. If you sent them back for refund or store credit, we will email you when we have processed the refund or the credit.

Can I exchange the items received?

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at service@lifeartglasses.com and send your item to:

Sincere Company(Customer Return) 
33 Hammond Unit 210, Irvine, CA 92618


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What are Photochromic Lenses? - LifeArtVision

What are Photochromic Lenses?

When it comes to eyewear, your health and safety should always be the top priority. Choosing the right features in eyeglasses can have a long-term positive impact on your vision health. Neglecting your vision health can lead to several problems down the road. Eye-strain, fatigue, headaches, accidents, mood swings, and poor memory are all possible side effects from careless vision health.

So, what can you do to mitigate this? You can wear photochromic lenses.

Photochromic (or photochromatic) lenses are also known as transition lenses. This technology offers a fantastic blend of functionality and convenience. These lenses have a unique ability to darken when exposed to ultraviolet (UV) light, like sunlight, while staying clear indoors. Their ability to transition is due to their design. Made from a special type of plastic with light-reactive molecules, photochromic lenses change color when they encounter UV light, adjusting their tint based on the light's intensity.

For those considering eyewear options, photochromic lenses offer a practical solution. These lenses are a great choice for people who wear glasses regularly, as they combine prescription lenses and sunglasses into one pair. They provide protection from harmful UVA and UVB rays and reduce blue light from screens -- helping to alleviate eye-strain and protect your eyes. These lenses adapt to different light conditions, eliminating the need for separate prescription sunglasses and making eyewear management more convenient.

In all, photochromic lenses are more than just a chic eyewear choice; they represent a modern approach to eye care, combining versatility, safety, and everyday comfort. These lenses provide a great mix of style and utility, helping to ensure your eyes get the protection they need in any environment.

 

These materials are being issued with the understanding that J&S Sincere Vision Inc., and all of its brands, partners, and affiliates, is not engaged in rendering legal, medical, or other professional services and is providing these for informational purposes only. If legal or medical expert assistance is required, the services of a competent legal or medical professional should be sought.

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