Free standard shipping and returns on all orders


What is your return policy?

If you are not 100% satisfied, you can exchange or return your items for free within 14 days from shipping. However, you can only exchange for free once.
We provide a 12-month warranty for all our products. The warranty includes, only when it is due to our quality problems, particular eyewear part replacement, lenses replacement, return, and exchange. Please note that customers will be responsible for the shipping cost after 14 days. Extra charges may apply if you place new orders. For more details, please contact our customer service representative for professional help.

To complete your return, we require your order number and member ID .

To return your product, you should mail your product to: J&S Sincere Company(Customer Return), 33 Hammond Unit 210, Irvine CA 92618.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

What is your refund policy?

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Do you have a warranty?

If you feel there is a manufacturing error, return the glasses for inspection within the 30-day warranty period. If our inspection shows the glasses were made incorrectly, we will remake them for you at no charge. Defects in the anti-reflective (AR) coating and photochromic films are warrantied for one (1) year from the date of receipt. This warranty does not cover normal wear and tear to the frames, lenses, or coatings.

I want to return my glasses. How do I get an RA number?

If you need to return an item, follow the simple steps below:

Call, chat, or email us within thirty (30) days of receiving the item to get your return authorization (RA) number.

These items must be included in package:

  1. The eyeglasses, and any accessories, in the hard plastic case that contained the glasses.
  2. A note with the RA# and a brief description of the issue that caused you to return the glasses.
  3. A copy of the prescription that the eye dr. provided, so we can inspect the glasses and determine if they were made according to the prescription.

Returns should be sent to the address provided with your RA number. To receive a replacement order, glasses must be returned in their entirety (frames, lenses, eyeglass case, etc.)

You must pay the shipping fee to mail the glasses to us. If the glasses are found to have a manufacturing defect, we will refund $2.50 of your shipping fee.

I sent my glasses back. What is next?

If you sent them back for inspection, we will inspect them and email you the inspection results. If you sent them back for refund or store credit, we will email you when we have processed the refund or the credit.

Can I exchange the items received?

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at and send your item to:

Sincere Company(Customer Return) 
33 Hammond Unit 210, Irvine, CA 92618



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Choose the right glasses, comparable to changing face? - LifeArtVision

Choose the right glasses, comparable to changing face?

As a piece of item for overall wearing, glasses can also make a finishing touch on the overall image. The visual focus of the glasses is on the average human visual height. As one of the few items printed in the eye, the importance of the color and style choice is self -evident. Others also include the same visual height. Hats, pendants, etc.

How should I choose for everyone's glasses? Come and talk about topics that most people care about in this article.

What factors do you need to consider for your glasses?
Like every single product on the whole body, the color season and style of the glasses are very important key factors. The style affects the style of the glasses. Whether it is round, square or irregular shape, is determined by style; color seasonal influence is the color of the glasses, colorless, white, black or color, color seasonal regulation It is harmonious with the color of your whole body.

But unlike other items accessories, in addition to the color season and style, the glasses also need to consider the face shape. It requires comprehensive style, color seasonal type, and face shape to consider it to find the glasses suitable for you.

2. How to choose the glasses suitable for you?
1. The impact of your style on glasses

When we choose glasses ourselves, we will consider the style of the glasses. Whether it is a square form or an oval shape. The first thing to consider whether to choose glasses is the straight line or curved problem of the glasses. Although only the eight styles of the lady are divided into straight songs, there are also straight -style models of men's five styles.

Let's take the eight styles of the lady as an example to make a rough explanation of its suitable glasses style. Everyone can combine their own styles of their suitable glasses, and can have a general understanding.

1) Ladies curve style suitable glasses

The girl, elegance and romantic style in the curve style, and the three -style glasses style is also related to their own style characteristics.

The style suitable for girls needs to emphasize cuteness and exquisiteness. Some small oval glasses are very suitable and need to avoid maturity and edges.

Surgery suitable for girls style
The elegant style is characterized by dignified and small femininity. The overall style needs to be light and soft. Its size should be medium. It should not be too stingy or exaggerated, such as some normal styles of cat glasses.

Suitable for elegant style glasses
The romantic style requires the atmospheric, mature, and gorgeous curve, which is very strong to set off their temperament. A pair of cat glasses that can discharge are the most suitable sexy and mature femininity that is most suitable for the romantic style.

Suitable for romantic style glasses
2) Women's linear style suitable glasses

The teenagers, fashion, classical, natural and drama in the straight -line style, the shape of the overall suitable glasses needs to be based on the sense of straight line, and the shape of the curve is needed.

The simple and capable style of juvenile style determines that they need simple lines to choose glasses, such as small -version rectangular glasses.

Speakers suitable for juvenile style
The changing and personality of fashion style affects the style of their glasses. The needs of their glasses are trendy or have a technological element, such as some irregular shapes of glasses.

Fashion style suitable glasses
The choice of classical styles on the glasses is the opposite of fashion style. The shape needs to be quite satisfactory. The material needs to look superior. Some of the frame that looks like a strong texture and wooden frame should not be considered.

Classical style glasses
The randomness and chicness of the natural style can wear the feeling of not leaking traces, such as nude big -frame glasses.

Glasses suitable for natural style
The exaggerated, atmospheric, strong large frames, thick black -frame glasses, and even small frames are the most suitable for drama style. In short, it is exaggerated, whether it is large or very small.

Drama style suitable glasses
3) Men's style suitable glasses

For men, the fashion style, romantic style, classical style, natural style and drama style glasses are not much different from women, as long as they follow the main characteristics of each style and emphasize the distinction between straight songs. For example, there are only romantic styles that are most suitable for curvic glasses in men's style. Other styles are mainly straight -line glasses.

Men's romantic style suitable glasses
2. The effect of your color seasonal type on glasses

Different color seasonal types affect the color of the glasses. Taking six inherent color features, deep, cold, warm, clean, and soft as an example, different people need to choose glasses that suits them based on these six characteristics.

Suitable for cold, pure color seasonal glasses
The color suitable for dark people is rich, heavy, and some thick frame black mirror frames are very suitable; light -colored people's frames need to be light, colorless, light grayless, half -frame or metal, or metal The edges are suitable; the golden metal frame is suitable for warm -colored people and net -colored people; cold -colored people are suitable for silver, cold gray, and need to avoid brown. Frames, those nude, earth color are more suitable.

Suitable for light, warm color seasonal glasses
3. The effect of your face on the glasses

The impact of face shape on glasses is mainly based on the current demand for popular aesthetics. Through glasses, we have different faces to modify the standard aesthetic-goose egg face as much as possible.

1) Round face: Circles need to be modified by shaping the vertical lines by glasses. For example, some flat -length frames can make the face outline obvious.

2) Long face: The wide -edge large frame can be used to cover part of the face to avoid wing mirror frames.

3) Square face: The elliptical frame can be used to reconcile the tough face.

4) Inside triangular face: You can choose long oval or thicker borders to balance the facial lines.

5) Diamond -shaped face: Try to avoid thinning borders as much as possible, and ellipse can be used.

In short, when choosing a suitable for your own glasses, the style and color seasonal type are still the most important. Secondly, consider the more detailed effects of face shape, eye spacing, head size, etc.
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